Question 1

How do I arrange to have my order shipped to me?

Accepted Answer

Shipping can be arranged through Canada Post or FedEx, with tracking numbers provided.  The cost of shipping will be calculated and added to your Invoice.

Question 2

How do I pick-up my order?

Accepted Answer

Gallery pick-ups are by appointment only during our gallery hours of Wednesday to Saturday, 11am to 5pm. The gallery is located at 980 Queen St. West, on the North side just east of Ossignton Ave. The main entrance door is located to the left of the gated door. There is no parking on Queen St. West between 2-7 pm, Monday-Friday. Please call or email to arrange a time for pick-up, and we will ensure your work is packed and ready for you.

Question 3

Is the space accessible?

Accepted Answer

The gallery is a 2 floor space, 1st floor being at ground level. There is a step to get into the space through the main door on Queen St W, but we do have a ramp available. Please contact the gallery in advance to arrange for the use of the ramp or other access accommodations at info@paulpetro.com or 416-979-7874.

The second gallery space and washroom are on the 2nd floor which can only be accessed through a set of stairs. There are accessible public washrooms nearby if needed (ie. in the CAMH building across the street).

Question 4

How do I pay for my order?

Accepted Answer

Once your order is submitted you will receive an auto-generated order confirmation. Please wait for a follow up email from the gallery before making a payment. Method of payment (e-transfer, cheque or cash) and shipping arrangements can be discussed at this time.

Question 5

How long will it take for my order to be shipped to me?

Accepted Answer

Once your order is received the gallery will explore shipping options and provide you with a time frame depending on the shipping service you'd like to use. Shipping options include Canada Post and FedEx, with tracking numbers provided.

FAQ

Frequently asked questions

How do I arrange to have my order shipped to me?

How do I pick-up my order?

Is the space accessible?

How do I pay for my order?

How long will it take for my order to be shipped to me?

Paul Petro Contemporary Art

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